Card Sentry Fraud Detection Program

Our FREE Card Sentry fraud detection program is offered to all customers who have Visa^® debit cards. With this program, fraud analysts review card activity and take appropriate action based on the severity of the alert.

A representative will contact cardholders on behalf of ONE AMERICAN BANK if there is suspicious activity. When calling you, they will validate your identity and confirm the activity in question from alerts. If you would like to confirm the caller’s identity, you may call the bank at (605) 361-1010.

Cards will be blocked when fraud is confirmed or you cannot be reached and the risk of fraud is high. If your card is blocked, a representative from ONE AMERICAN BANK will call you during our business hours, at which time a new card will be ordered. If you are planning on traveling outside of your normal area, please contact the bank at (605) 361-1010 so we can note your travel plans. Please make the bank has your most current phone numbers at which you can be reached if alerts are placed on your accounts.

At ONE AMERICAN BANK, banking doesn’t just stop at accounts and loans. We offer our hard-working customers a wide variety of supplemental services to add ease to their banking lives — online, by phone, in-branch, and beyond.

If you’re looking for something specific and it isn’t found here or elsewhere on the site, please be sure to let us know! We’re always here to make sure banking is convenient for you.

Lost or Stolen Card

Lost or Stolen ATM/Debit Card:

Contact us immediately if you believe your card or PIN has been lost, stolen or compromised in any way.

During business hours please call 605-361-1010

Lost or Stolen Visa® Card:

Contact us immediately if you believe your Visa credit card or PIN has been lost, stolen or compromised in any way.

During business hours please call 1-800-325-3678

For Visa customer service, please call 1-800-423-7503

ONE AMERICAN BANK offers a Visa Debit Card which can be used to make purchases anywhere VISA is accepted.  You can, also, use your ONE AMERICAN BANK Visa Debit Card to get cash from ATMs. We offer additional features to help secure your card.  See below.

It’s easy to temporarily turn your ONE AMERICAN BANK Debit Card “On” and “Off”:

• Log in to Online Banking, or open our Mobile Banking app
• From Menu
• Go to Manage Card
• Click on “On”
• Message will prompt to Turn off Card
• Click Turn Off (you will notice your card status now states Off)
• To Turn the Card On, repeat this process
• If you notice suspicious activity turn your card off and contact us to alert us and cancel the card immediately.
• If cancelled, we’ll re-issue a new Debit Card as soon as possible

Want to know each time your ONE AMERICAN BANK Debit Card is used?  Card Alerts are available through ONE AMERICAN BANK.

Here’s how:

• Log in to Online Banking, or open our Mobile Banking app
• From Menu
• Go to Messages
• Choose “Or Choose a Form to Submit”
• Select Card Alerts
• Enter the required information
• Review Terms of Use and Submit

ATM Locator: